Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from panmilli.com (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages and products you view, the search terms or websites that referred you to the Site, and how you interact with it. We refer to this as "Device Information."
We collect Device Information using the following technologies:
- Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more about cookies, or to disable them, visit allaboutcookies.org.
- Log files — track actions on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."
When we refer to "Personal Information" in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfil orders placed through the Site — including processing payments, arranging shipping, and providing invoices and order confirmations. We also use it to:
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Send you information about products or services where you have opted in
We use Device Information to help screen for potential risk and fraud (particularly your IP address), and to improve and optimise the Site — for example, by generating analytics about how customers browse and interact with it, and to assess the effectiveness of our marketing.
Sharing Your Personal Information
We use Stripe to process payments. When you make a purchase, your payment card details are entered directly into Stripe's secure environment and are never transmitted to or stored on our servers. You can read Stripe's privacy policy at stripe.com/privacy.
We use Google Analytics to understand how customers use the Site. You can read about how Google uses your Personal Information at google.com/intl/en/policies/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information, or to protect our rights.
Do Not Track
We do not alter our data collection or use practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a resident of Canada, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you and to request that it be corrected or deleted.
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. Please note that your information may be transferred outside of Europe, including to Canada and the United States, in order to fulfil any contracts we have with you.
To exercise any of these rights, please contact us at info@panmilli.com.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For questions about our privacy practices or to make a complaint, please contact us at info@panmilli.com.